Privacy policy

PRIVACY POLICY

Last updated: 4 September 2026

THE OSHE respects your privacy and is committed to handling personal information responsibly.

THE OSHE is operated by Buyvex Commerce LLC.

This Privacy Policy explains how we collect, use, disclose and process personal information when you visit theoshe.com, place an order, contact us, submit a review or otherwise interact with THE OSHE.

Information We Collect

We may collect information including:

  • your name;

  • email address;

  • telephone number;

  • billing and shipping address;

  • order information;

  • products purchased;

  • transaction information;

  • returns and exchanges;

  • communications with us;

  • IP address;

  • browser and device information;

  • website activity;

  • cookie and device identifiers; and

  • reviews or other content you submit.

Payment Information

Payments are processed through Shopify and authorised payment providers.

THE OSHE does not ordinarily receive or store your complete payment card number.

How We Use Information

We may use personal information to:

  • process and fulfil orders;

  • arrange delivery;

  • provide tracking;

  • process returns, exchanges and refunds;

  • provide customer support;

  • communicate about orders;

  • detect and prevent fraud;

  • maintain website security;

  • improve our products and website;

  • analyse website performance;

  • measure advertising effectiveness;

  • provide relevant advertising where permitted;

  • request and display product reviews; and

  • comply with legal obligations.

Shopify

Our online store operates using Shopify.

Shopify may process customer, transaction, device and website information necessary to provide and secure its e-commerce services.

Meta Pixel

We use Meta Pixel to measure advertising performance and understand how visitors interact with our website.

Meta Pixel may collect information relating to:

  • pages viewed;

  • products viewed;

  • checkout activity;

  • purchases;

  • browser and device information;

  • IP address; and

  • advertising-related events.

Where permitted by law, this may also be used to help provide relevant advertising.

Judge.me

We use Judge.me to support customer product reviews and ratings.

Judge.me may process order, product and contact information where necessary to request, verify and display customer reviews.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website and improve the shopping experience.

Clarity may collect information such as:

  • clicks and taps;

  • scrolling;

  • navigation;

  • page interactions;

  • browser and device information; and

  • session activity.

This information may be used to generate analytics, heatmaps and session insights.

Cookies

We use cookies, pixels and similar technologies for:

  • website operation;

  • shopping cart functionality;

  • security;

  • analytics;

  • performance;

  • advertising measurement; and

  • relevant advertising where permitted.

More information is available in our Cookie Policy.

Sharing Personal Information

We may share information where reasonably necessary with service providers including:

  • Shopify;

  • payment processors;

  • delivery and logistics providers;

  • Meta;

  • Judge.me;

  • Microsoft Clarity;

  • technology providers;

  • professional advisers; and

  • authorities where legally required.

We do not sell personal information for money.

Overseas Processing

Because THE OSHE and our service providers operate internationally, information may be processed or stored outside the country where you live.

This may include the United States, Australia and other jurisdictions in which our service providers operate.

Data Retention

We retain information only for as long as reasonably necessary for purposes including:

  • transaction records;

  • customer service;

  • accounting;

  • taxation;

  • fraud prevention;

  • dispute resolution; and

  • legal compliance.

Your Privacy Rights

Depending on applicable law, you may have rights to:

  • access your information;

  • correct inaccurate information;

  • request deletion in certain circumstances;

  • withdraw consent where applicable;

  • object to certain processing; and

  • opt out of marketing communications.

Requests can be sent to:

theosheofficial@gmail.com

Australian Privacy

Where Australian privacy law applies to our handling of personal information, we will handle personal information in accordance with applicable requirements.

Australian customers may contact us regarding access, corrections, privacy enquiries or complaints.

Children's Privacy

THE OSHE is not specifically directed to children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on theoshe.com.

Contact

THE OSHE
Operated by Buyvex Commerce LLC
Email: theosheofficial@gmail.com
Website: theoshe.com

Business Address:
169 Madison Avenue, STE 11534 Unit 333
New York, NY 10016
United States