Terms of service
TERMS OF SERVICE
Last updated: 4 September 2026
These Terms of Service govern your use of theoshe.com and purchases made from THE OSHE.
THE OSHE is operated by Buyvex Commerce LLC.
By using our website or purchasing from us, you agree to these Terms.
Nothing in these Terms limits consumer rights that cannot legally be excluded.
Products
We take reasonable care to ensure that product descriptions, photographs, sizing information and other information are accurate.
Minor differences may occur due to:
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lighting;
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screen settings;
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photography;
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manufacturing tolerances; and
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individual body shape and fit.
Where a product materially differs from its description or fails to meet applicable consumer guarantees, your statutory rights remain unaffected.
Individual Results
Fit, appearance, smoothing, shaping, compression and other clothing-related results may vary between individuals.
THE OSHE products are not medical devices unless expressly stated otherwise.
Pricing
Prices are displayed in the currency shown on our website or at checkout.
We may change prices or promotions before an order is placed.
If there is an obvious pricing or technical error, we may cancel the affected order and provide a refund where permitted by law.
Orders
We may refuse or cancel an order where reasonably necessary, including where:
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a product is unavailable;
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payment cannot be authorised;
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fraud is suspected;
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incorrect information has been provided; or
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an obvious technical or pricing error has occurred.
Where payment has already been taken for a cancelled order, we will refund the relevant amount.
Cancellations and Changes
You may request cancellation or an address change within 24 hours of placing your order, provided it has not already been dispatched.
Contact:
Once dispatched, the Returns & Refunds Policy applies.
Shipping
All THE OSHE orders currently receive free standard shipping.
Australian orders are generally processed within 1–3 business days, with estimated delivery of 3–10 business days after dispatch.
Returns and Refunds
THE OSHE provides a voluntary 30-day return policy for eligible purchases.
This does not limit rights relating to faulty, damaged or incorrectly supplied products under applicable consumer law.
Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot legally be excluded under the Australian Consumer Law.
Intellectual Property
Unless otherwise stated, THE OSHE branding, logos, photographs, graphics, product imagery, written content and website materials are owned by or licensed to THE OSHE.
They may not be reproduced or commercially used without permission.
Reviews
If you submit a review, photograph, rating or other content, you confirm that it reflects your genuine experience and that you have the right to submit it.
You grant THE OSHE permission to display and use submitted review content in connection with our business and marketing, subject to applicable law.
Prohibited Conduct
You must not:
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use our website unlawfully;
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commit payment or refund fraud;
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misuse promotional codes;
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interfere with website security;
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introduce malicious software; or
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unlawfully copy or exploit our content.
Privacy
Your use of our website is also subject to our Privacy Policy and Cookie Policy.
Changes to These Terms
We may update these Terms from time to time.
Changes will apply from the date the updated Terms are published and will not remove rights that already exist from previous purchases.
Contact
THE OSHE
Operated by Buyvex Commerce LLC
Email: theosheofficial@gmail.com
Website: theoshe.com
Business Address:
169 Madison Avenue, STE 11534 Unit 333
New York, NY 10016
United States